top of page

Vacation Insurance

Even the best planned trip can be impacted by the unexpected, forcing you to cancel or interrupt your trip, lose your vacation investment and incur unplanned expenses. Ask a Sea & Ski Hospitality reservation specialist about our travel insurance programs from Generali Global Assistance (formerly CSA Travel Protection).

About Generali Global Assistance 

Sea & Ski Hospitality has partnered with Generali Global Assistance, a company dedicated to providing affordable travel insurance and emergency assistance services to protect travelers’ valuable investments and provide the peace of mind one deserves while traveling.  CSA has developed a reputation for standing behind its customers and by offering products and services to meet their needs. Through superior customer service, extensive experience and industry-leading innovation, CSA is with its clients every step of the way, whenever and wherever they are needed.


Plan Coverage Details


Frequently Asked Questions




Why Buy Trip Insurance?

Before You Go

Unable to travel because you're sick?  Kids making up their snow days on the first day of family vacation? No problem! Trip Cancellation coverage keeps you from losing your vacation savings if you need to cancel for a covered reason. Want to plan additional activities before you get there? Our Concierge Services can help you make restaurant reservations, order flowers, arrange tee times and more at your request.

During Your Vacation

Even when everything goes right, vacations can be a stressful time: making flights, renting cars, traveling with young children, finding activities .... the last thing you need is something to go wrong. But if it does, CSA Vacation Rental Insurance can help you keep your cool. With coverage for Baggage Delay, Emergency Assistance and Transportation, Trip Interruption and more, you can focus on the more important things. Our designated assistance provider can even help with the smaller issues that can plague travelers, such as medical referral and replacement of medication or eyeglasses.

After You're Home

CSA strives to keep the claims process as hassle-free as possible. You will have a dedicated claims representative working with you from start to finish, making sure you receive the responsive, friendly service you need. As identity theft can be a bigger concern while traveling, Identity Theft Resolution Services are included and offer you six months of service after your scheduled departure date.


Why Buy Accidental Damage Insurance?

Accidents happen, but they don't have to ruin a vacation

You decided on a rental property so you could feel at home while on vacation. Don't let the fear of losing your security deposit keep you from enjoying your time.

  • Make a simple, one-time payment upfront.

  • Relax, knowing that you have coverage for accidental property damage.

  • Avoid the hassles of checks and credit card holds.

What if Something Happens?

Simply report any damage that occurred during your stay to the Nantucket Retreats before leaving.  Don't be afraid to report the damage--that's why you bought insurance!

If you have any questions or comments about either of these plans, please let us know.   * Accidental damage insurance Included with each reservation.

You can also contact CSA-Generali directly at the contact information below.  Every reservation comes with Vacation Rental Damage Protection in lieu of a traditional security deposit.  Guest Protect Travel Insurance is an option that can be added to your reservation at 6.95% of the reservation total.

CSA-Generali Customer Service Representatives are available to assist you:

6:00 a.m. to 6:00 p.m. Monday through Friday Pacific Time 6:00 a.m. to 3:00 p.m. Saturday and Sunday Pacific Time


CSA-Generali Telephone

(866) 999-4018

Para asistencia en Español, favor de llamar al

(800) 318-0179

CSA-Generali  Mail

CSA Travel Protection 

P.O. Box 939057

San Diego, CA 92193-9057

CSA E-mail

Please submit your comments and questions by e-mail to

Please submit your claims by email to

bottom of page